Job Description

About Us:  

The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities throughout the Pacific Northwest and Southwestern United States—with expansion into other markets underway.

What sets us apart is our unwavering commitment to accountability and legendary service—even at our most challenging sites. We don’t shy away from tough environments. We meet them head-on, and we succeed where others won’t.

We are currently seeking a resilient, hands-on Maintenance Supervisor to support operations at our c hallenging property —a high-demand community in a complex, fast-paced location. If you’re a leader who thrives under pressure and brings operational grit, safety discipline, and top-tier service to every job—you may be exactly who we’re looking for.

Job Overview:  

As the Maintenance Supervisor , you will be the backbone of daily operations—managing urgent repairs, leading maintenance staff, coordinating vendors, and ensuring the safety and functionality of the property. You will play a critical role in setting the tone of accountability and professionalism, while delivering service that exceeds resident expectations even in high-stress situations.

Responsibilities:

1. Accountability:

• Lead with ownership—ensure all maintenance tasks are executed promptly, safely, and to the highest standard.
• Track and manage work orders, preventive maintenance schedules, inspection reports, and inventory records accurately and consistently.

2. Legendary Customer Service:

• Model exceptional service by responding quickly and professionally to resident concerns.
• Communicate proactively and transparently with residents about ongoing work, expected timelines, and resolution outcomes.
• Act as the face of maintenance—building trust through consistency, empathy, and reliability.

3. Team Leadership:

• Supervise, train, and motivate maintenance staff to meet high performance and safety expectations.
• Set clear responsibilities and accountability metrics for your team.
• Promote a culture of urgency, pride in craftsmanship, and teamwork in a demanding environment.

4. Maintenance Operations:

• Manage all aspects of maintenance: HVAC, plumbing, electrical, appliance repair, and turnover readiness.
• Conduct frequent property inspections to identify hazards or compliance issues.
• Coordinate with third-party contractors, ensuring scope, cost, and timelines are managed effectively.

5. Safety & Compliance:

• Uphold OSHA, company, and local safety standards in all maintenance activities.
• Train staff on emergency procedures, equipment safety, and hazard mitigation.
• Ensure consistent documentation and regulatory compliance, especially in high-risk scenarios.

Qualifications:

• High school diploma or equivalent; technical training or certifications preferred.
• 5+ years of experience in multifamily maintenance, including 2+ years in a supervisory capacity.
• Proficient in HVAC, plumbing, electrical, appliance repair, and general maintenance.
• Experience working in high-pressure or transitional housing environments is a plus.
• Strong leadership, organizational, and communication skills.
• Ability to work evenings, weekends, and be on-call as needed.
• Valid driver’s license and proof of insurance.

Benefits and Perks: We believe in rewarding our team with more than just a paycheck. You’ll have access to a robust total rewards package, including:

• Full suite of Medical, Dental, and Vision insurance
• Matching 401(k) plan
• 15 days of PTO
• 6 Paid Holidays + 1 Floating Holiday (Veteran's Day or Day After Thanksgiving)
• Discounted housing at TNC properties
• Perks & Recognition Programs through Nectar & Gifted
• Employee Assistance Program
• Opportunities for career advancement and promotion
• Supplemental discounts through MetLife

Ready to Rise to the Challenge? If you’re the kind of maintenance leader who thrives in a fast-paced, high-pressure environment and takes pride in keeping things running smoothly no matter what, we want to meet you.

Apply now to join a team where your grit, leadership, and technical skills will make a real impact—and where every day brings an opportunity to build something better.

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